www.jungfrau-jewellery.myshopify.com (in the following also named the “Website”) is provided by Jungfrau Jewellery CVR No 21 09 40 99 with the registered address:
If you experience any problems with the website or your order placed on the website, please contact Customer Service:
Tel.: +45 60225031 – phone hours from Monday to Friday 10am – 4pm
Please read these Terms and Conditions carefully before ordering goods from www.jungfrau-jewellery.myshopify.com.
The Terms and Conditions apply when you order or buy goods on the website. The Terms and Conditions may be updated from time to time (for example to reflect changes in technology, our business model, our system capacity or in relevant laws and regulations), and we therefore ask you to accept the Terms and Conditions every time you shop with us.
Any reference to “you” or “your” means you as a user of the Website, any reference to “we”, “us” or “our” means Jungfrau Jewellery IVS. If you do not accept these Terms and Conditions, you can not order or purchase goods on the website.
You have the right to withdraw from this contract without giving any reason within 14 days after the date on which you or a third party indicated by you has acquired physical possession of the goods. Read more under “Right of withdrawal”.
The rules on lack of conformity in the Danish Sale of Goods Act apply to your purchase, which means that you have certain statutory warranties for the goods’ conformity with the contract. Read more under “Non-conforming goods and incorrect goods”.
Contracts can only be concluded on the website. We do not process orders made in emails, letters or faxes
The online shop is open 24 hours a day, but may be closed due to maintenance services. To the extent possible, we try to perform such maintenance services during the night.
An order placed on a public holiday or during the weekend will be processed on the following business day. You must be at least 18 years old to purchase goods on the website and possess a valid credit card that is accepted by us. If you are under the age of 18, you must have a legal basis for entering into a contract with us.
We can only process your order if the delivery address is a residential address or a business address in one of the countries on the “We deliver to” list. We do not deliver to PO boxes. Among other things, we reserve the right to cancel the contract of purchase in one of the following situations, without being liable for compensation or other costs:
- Your payment details are incorrect or cannot be verified.
- Your order is placed with the purpose of committing fraud etc. or placed in connection with a criminal offense or other unlawful activities.
- There is an inadvertent error on the website, such as a payment error or the like.
- We have reason to believe that you are under the age of 18.
If you do not understand parts of the Terms and Conditions, we recommend that you contact Customer Service before you start shopping on the website.
At what point in the ordering process are you bound by your order?
Before submitting the order you have the option of changing the information that you have provided, including delivery and billing information or payment information. Furthermore, you have the option of making changes to your order or to remove goods from your shopping basket. When you click “Complete payment” and the receipt appears on your screen, you are bound by the contract of purchase. Please read more under “Right of withdrawal”. Please contact our Customer Service if you made a mistake while placing your order – they are ready to help you. You will receive an email confirming your order. After the conclusion of the contract, the provisions on withdrawal apply – please see below.
Language of the contract
The language of the contract is English.
Measures against fraud
In order to protect you and our other customers against fraud and maintain a high level of security for online purchases, we may carry out verification checks. The verification check may comprise the data that you send when ordering, including your address and payment information.
We accept the following means of payment:
- VISA Card
- Visa Electron
- American Express
- Apple Pay
- Google Pay
- Pay Pal
- Shopify Pay
CVV (Credit Card Verification Number)
If you pay by credit card, you will be asked to enter the card’s security code. You can find the three-digit security code on the back of your credit card, usually on the right side of the credit card’s back. The security code is necessary for the payment to be processed and for maintaining a high level of security. There may also be other similar safeguards.
Once your goods leave our warehouse to be delivered, your payment will be drawn on the selected payment service.
All the listed prices for goods, delivery costs and other costs include taxes and value-added taxes. Costs relating to delivery, freight or postage may vary and are added to each order. Information on delivery costs appear during check-out under payment as a separate line and as part of the total amount.
The prices on the website are shown in the currency applicable to your country. Please use the function “Currency Selector” at the top of the website if you want to change your country selection. Please note that a change of country of delivery may influence the price and delivery costs.
You can pay in all worldwide currencies, and they will be converted to:
- Euro (EUR)
- Danish Kroner (DKK)